Enquiry: Trade Customer

I need help with:

• Account Onboarding

  Apply for a new trade account or track the status of an existing application.

• Existing Order

  Queries regarding orders not yet despatched or missing parcels along with information regarding back orders.

• Damages, Defects & Returns

  For queries regarding return requests, damaged items, product defects.

• Product & Showroom Enquires

  Product information such as data, stock availability and manufacturing details. Request a visit to our showroom.

• Profile/Settings

  Change your invoice/delivery address, fulfilment settings, or for help accessing our trade portal.

• Other

  I need help with something else.